1. Deposits and Bookings
No contract shall exist between the Client, which expression shall include all persons on whose behalf the Client books, and Ski Peak Limited (hereinafter called Ski Peak) until an appropriate deposit has been received and confirmed in writing by Ski Peak. Deposits are not refundable.
 
2. Payment of the Balance
Payment of the balance due must be made no later than 8 weeks before the arrival date. For bookings within 8 weeks of the arrival date the total cost of the holiday is immediately payable. In all cases Ski Peak reserves the right to cancel the holiday arrangements, without any obligation to refund or make alternative arrangements, where the Client fails to make payments as stipulated.
 
3. Prices

All prices have been based on an exchange rate of €1.15 = £1.00 and known costs as at 1st June 2023. There will be no currency surcharges levied once the full payment of your holiday has been received by Ski Peak. However we reserve the right to pass on the amount of any unforeseen taxes such as local resort taxes and or increases due to transportation costs or dues imposed on us in connection with your holiday. No increase in costs as a result of currency fluctuations will be charged unless the exchange rate changes by more than 5%. If this means paying more than 10% of the holiday price you will be entitled to cancel your holiday with a full refund of all money paid to Ski Peak. Should you decide to cancel because of this, you must exercise your right to do so within 14 days of the date of the invoice.

4. Protected and Trusted

Please be advised that we are not renewing our ABTOT membership. We have taken this decision purely because we no longer offer flights, transfers or in resort services such as catering. We now offer accommodation only bookings on a self-catering basis. We therefore are no longer obliged to be bonded.

Please be assured that we are financially sound. Over the past ten years we have eliminated risk from the business, deciding not to renew yearly contracts as they came due. We now only operate accommodation that we own or part own ourselves and our fixed costs are minimal.

Ski Peak Rentals takes commission from those accommodation on offer and therefore has zero risks in connection to said associated properties (Chalet Sika).

5. Alteration or Cancellation by Ski Peak
In the unlikely event of Ski Peak making a major alteration to or cancelling a holiday, Ski Peak shall offer the client the choice of a holiday to another chalet or date (where the price is less Ski Peak will refund the difference) or alternatively a full refund. The client will be entitled to compensation in the event of Ski Peak making a major alteration to or cancelling a holiday, save for reasons beyond its control. This compensation is given according to the period by which alteration or cancellation precedes departure date: nil if more than 57 days before departure, €40 if 56-29 days before departure, €60 if 28-15 days before departure and €100 if less than 15 days before departure. 
 
6. Cancellation by the Client 
Cancellation shall take effect only when written notification from the person signing the booking form is received by Ski Peak. Cancellation fees shall be levied according to the period by which cancellation precedes departure and are expressed by a percentage of the total holiday price (inclusive of extras) as follows: loss of deposit up to 57 days before departure, 35% of accommodation costs if 56 – 43 days before departure, 55% of accommodation costs if 42 – 29 days before departure, 75% of accommodation costs if 28 – 15 days before departure and 100% of accommodation and transfer costs if 14 days or less before departure. You may change your booking up to 14 days before departure by transferring it to another person if you are unavoidably prevented from travelling, and the transfer meets any conditions which may apply to the holiday and agrees to the terms of the booking agreement. 
 
7. Travel
Ski Peak cannot accept responsibility for clients unable to travel. Clients are responsible for the provision of all necessary valid documents. All UK nationals will require a valid full passport for travel to France. We advise that you apply for a full passport not less than 8 weeks before departure. 
 
8. Damage by and Behaviour of the Client
Ski Peak shall be entitled to recover from the Client the amount of all claims made against Ski Peak in respect of any damage caused by the Client to the accommodation or other property. The Client undertakes to deport themelseves in an orderly fashion and not to disrupt the enjoyment of others on holiday with them or to prejudice Ski Peak's reputation with the owners of its accommodation or its suppliers. The holiday of any client in breach of this clause shall be terminated and Ski Peak shall have no further contractual obligations towards him.
 
9. Liability
(i) Where you do not suffer personal injury or death, Ski Peak accepts liability should any part of your holiday arrangements booked with us not be as described on the website and not be of a reasonable standard. Subject to (iii) below, we will pay you reasonable compensation if this affects the enjoyment of your holiday. Any sums received by you from suppliers, such as from airlines due to the Denied Boarding Regulations 1992 (in this case sums paid by the airline constitute the full amount of your entitlement to compensation for all matters flowing from the airline's action) will be deducted from any sum paid to you as compensation by Ski Peak.
(ii) Where you suffer death or personal injury as a result of an activity forming part of your holiday arrangements with Ski Peak, we accept responsibility subject to (iii) and (v) below. Where such death or personal injury arises in the course of air travel, rail travel, sea travel or hotel accommodation, our liability and/or the amount of compensation you will receive will be limited in accordance with the provisions of any relevant International Conventions.
(iii) Ski Peak accepts liability in accordance with (i) and (ii) above unless the cause of the failure in your holiday arrangements or any death or personal injury you may suffer is not due to any fault on the part of Ski Peak or its servants, agents or suppliers, and was your own fault, or the actions of someone unconnected with your holiday arrangements or due to unusual or unforeseeable circumstances or events which could not have been anticipated or avoided by ourselves or our servants, agents or suppliers even with the exercise of all due care.
(iv) It should be noted that the acceptance of liability on our part referred to in (i), (ii), (iii) above is subject to assignment by you to Ski Peak of your rights against any servant, agent or supplier of Ski Peak which is in any way responsible for the failure of your holiday arrangements or any death or personal injury you may suffer.
(v) Where you book an optional excursion or make further arrangements for your holiday whilst in resort, or where you book such an excursion or make such extra arrangements through Ski Peak, whether before departure or whilst in resort, and make payment for such excursion or extra arrangements directly to the relevant supplier, Ski Peak accepts no liability for any failure in such arrangements, or any death or personal injury which you may suffer.
(vi) It is the responsibility of all those taking a Ski Peak holiday or staying in our accommodation to ensure they possess adequate travel insurance cover, taking into consideration the sport and activities they are likely to engage in. 
(vii) In respect of the provision of lift passes Ski Peak act as an agent and not as a principal.
 
10. Baggage of the client

All baggage and personal possessions remain at all times and in all circumstances at the owner's risk except where Ski Peak has proved to be negligent.

11. Complaints by the Client

Should you have any cause for complaint whilst on holiday, our local representatives should be immediately advised of your dissatisfaction so that remedial action, where possible, can be taken without delay. If you wish to pursue a claim against us, written notice must be given to us no later than twenty eight days after the end of your holiday.

12. Jurisdiction

These conditions and any contract to which they apply are governed in all respects by English Law.

 

Ski Peak Limited.

  • Glenthorne, Hill Road, Hindhead, Surrey, GU26 6QN 
  • Telephone: 01428 608070 (based in Surrey)

 

Extra Services

We will always try to work around your schedule. As a small specialist tour operator exclusively providing luxury holidays to Vaujany, we have the flexibility often missing from larger companies.

Be it to organise a quick second break, a weekend get-away for a large group or perhaps a corporate weekend, we can tailor make a break that meets all your requirements.

Ski Hire
Ski Hire

It couldn't be more convenient; it is quick and easy, plus as a Ski Peak guest you have great discounted prices.

Lift Passes
Lift Passes

Our ski area - Grande Rousses Mountain Resort (Alpe d'Huez) - is a vast area of fabulous both on and off-piste skiing.

Other Activities
Other Activities

We know that skiing and snowboarding isn't for everyone or perhaps you just want a day off from the mountain. There are plenty of things to keep you occupied for the whole week!

Private Chef For Self-Catered
Private Chef For Self-Catered

We've partnered with The Chalet Chef to make hosting memorable evening an absolute breeze. Their chefs will take care of everything for you from start to finish.

Your adventure starts here

Our Vaujany Accommodation

MAISON Rostaing

MAISON Rostaing

A luxury ski chalet with a hot tub, designed for large groups and families, offering generous space and ski-back access close to the property

Chalet Rostaing

Chalet Rostaing

A spacious chalet with refined interiors and flexible self-catered living, suited to group stays

Chalet Lucette

Chalet Lucette

A bright and welcoming converted farmhouse chalet with en-suite bedrooms and a relaxed alpine atmosphere

Chalet Dibona

Chalet Dibona

A charming ski chalet for small groups or families, featuring warm interiors, a wood burner, and convenient ski-back access

Chalet Sika

Chalet Sika

A modern ski chalet for families and groups, offering open-plan living, valley views, and well-considered family-friendly amenities

Hotel V de Vaujany

Hotel V de Vaujany

The transformed Hotel Rissiou. A luxury ski hotel in Vaujany full of warmth offering rooms with private balconies and premium amenities

Saskia Lodges 302

Saskia Lodges 302

A delightful free flowing and spacious apartment in our beloved Chalet Saskia, close to the lift station and leisure centres

La Perle de l'Oisans

La Perle de l'Oisans

Contemporary four star ski apartments in Vaujany, 200m from the Gallerie Marchande. Enjoy spa access and modern amenities during your alpine stay

Our collection of Vaujany chalets are of the highest standard. Each chalet is designed to feel settled and welcoming, combining refined finishes with the warmth of a true mountain home. Our local team caters to your needs and will take care of you from the moment they meet you.

View Ski Accommodation